Our Commitments

At Backpack, we don’t just insure trips — we back the people who take them. The way we show up in the world matters, and that means being accountable to more than just our bottom line. Here’s what we stand for.

Ethical Travel

Travel is a privilege. And with that privilege comes responsibility.

  • We support travel that respects local cultures and communities, not just bucket lists.
  • We’re transparent about where our policies apply and where they don’t, especially in regions facing conflict or crisis.
  • We’re creating resources for travelers who want to be safer, smarter, and more respectful on the road.

Our goal is to protect people — not just places — and to help make travel better for everyone it touches.

Sustainability

If we love this world enough to explore it, we should take care of it too.

  • We keep our operations lean and digital to minimize our environmental footprint.
  • We prioritize working with partners who care about sustainability, not just in words, but in how they operate.
  • We’re exploring meaningful offset programs to support climate-conscious travel choices.

Multi-trip coverage is one small step: fewer paper policies, less waste, and smarter planning. But we know we can do more, and we’re committed to doing better every year.

Diversity

We believe travel should be for everyone, and that belief starts at home.

  • Our hiring processes are designed to be equitable and inclusive.
  • We work to make our products and platforms accessible to people of all backgrounds and abilities.
  • We actively partner with teams and organizations that reflect the global, diverse travel community we serve.
  • We keep learning through training, feedback, and real conversations to build a more inclusive culture.

We're committed to doing the work, not just talking the talk.

Allyship

We stand with communities that don’t always feel safe or seen, especially while traveling.

  • We’re building policies that don’t exclude based on who you are or how you identify.
  • We advocate for safe, inclusive travel for LGBTQ+ travelers, people of color, and others who face added risks.
  • We use our platform to uplift voices and share stories that don’t always get told.

Allyship isn’t branding. It’s about showing up with consistency, humility, and action.

Become a Backpacker today!

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